Returns & Refunds policy
Refund Policy
At www.dravasteele.com, we take pride in delivering high-quality digital content to our customers. However, due to the nature of our products, we have a strict no-refund policy.
No Refunds
All sales are final. Once you've purchased an eBook from our website, you're not eligible for a refund. This policy applies to all eBook purchases, regardless of the reason.
Why No Refunds?
eBooks are digital products that are instantly accessible after purchase. Once you've downloaded or accessed your eBook, it's considered used, and we cannot resell it. This makes refunds impractical and unfair to both our business and other customers.
What to Do If You Encounter Issues
If you experience any technical issues with your eBook, such as difficulties with download or formatting problems, please contact our customer support team at dr.avasteele@gmail.com. We'll do our best to resolve the issue promptly.
Exchange or Replacement
If you've received a damaged or defective eBook, we'll work with you to provide a replacement or exchange it for a new copy. Please contact us within 48hrs of your original purchase to report the issue.
Importance of Reviewing Your Purchase
Before completing your purchase, please ensure you've reviewed the eBook's description, reviews, and preview to ensure it's the right fit for you.
Contact Us
If you have any questions or concerns about our refund policy or need assistance with an issue, please don't hesitate to contact us at dr.avasteele@gmail.com
Dr. Ava Steele
Explore ebooks on health, nutrition, and wellness c/o Better Body Doctors
contact us
dr.avasteele@gmail.com
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